Question 1

What does ShowFace AI do?

Accepted Answer

You record or upload one piece of content; we re-cut, caption and adapt it for IG, TikTok, X, YouTube Shorts, LinkedIn, Threads and more — then publish on your schedule.

Question 2

How much does it cost?

Accepted Answer

Starter is free forever. Creator and Dominator plans start at affordable Naira pricing — see the Pricing page for live numbers.

Question 3

Which platforms do you support?

Accepted Answer

Instagram (Reels, posts, stories), TikTok, X (Twitter), YouTube Shorts, LinkedIn, Facebook, Threads — with more added monthly.

Question 4

Does it understand pidgin and Naija slang?

Accepted Answer

Yes. Our prompts are tuned for Nigerian English, pidgin, Yoruba, Hausa and Igbo phrasing so the captions don't sound like a robot from Silicon Valley.

Question 5

How do payments work?

Accepted Answer

We bill in Naira via Flutterwave. Cards, USSD, transfer and Opay all work. You can cancel any time from Account settings.

Question 6

Can I get a refund?

Accepted Answer

Yes — within 7 days of payment, message support and we'll refund unused months.

Question 7

Is my content private?

Accepted Answer

Your uploads are stored encrypted and only used to generate your outputs. We never sell or share your data.

Question 8

Do you use my content to train AI models?

Accepted Answer

No. Your content is never used to train third-party models.

Question 9

What happens if a social platform changes its API?

Accepted Answer

We update integrations as soon as possible. If a platform breaks, scheduled posts roll over to a draft you can re-publish.

Question 10

Can I invite my team?

Accepted Answer

Team workspaces are coming on the Dominator plan. Today the account is single-user with shared brand assets.

Question 11

How do I contact support?

Accepted Answer

Use the floating Feedback button at the bottom-right of any page, or email support@showfaceai.com — we reply within 1 business day.

Question 12

Where are you based?

Accepted Answer

Lekki Phase 1, Lagos, Nigeria — with team members across Africa and the diaspora.

Frequently Asked Questions